Who We Are
E-Marketing Solutions LLC ("we", "us", "our") operates this website and provides inbound call tracking and lead generation services that connect callers with local service contractors.
You can reach us at 311 W 127th St #1002, New York, NY 10027, or by email at emarketingsolutionsllc1@gmail.com.
Information We Collect
We collect the following categories of information:
- Phone numbers and call records from inbound calls to our tracking numbers, including the caller's phone number, and the date, time, and duration of the call.
- Any information callers provide by phone or text message, such as their name, service address, and details of their service request.
- Standard website analytics collected when visitors use this website, such as pages visited, browser and device type, approximate location, and referring website.
How We Use Information
We use the information we collect to:
- Connect callers with local service contractors who can fulfill their service request.
- Follow up with callers about their service requests.
- Request feedback about the service experience.
- Understand how this website is used, so we can improve it.
SMS Messaging
We may send text messages to people who call our tracking numbers, regarding their service request and to request feedback.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out of all messages at any time. Reply HELP for assistance.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Sharing Information
We share caller information only with the contractor fulfilling the service request, so the contractor can contact the caller and perform the work.
We do not sell personal information.
Data Retention
We retain call and message records as long as needed to provide our services and for legal purposes.
Your Rights
You may request access to the personal information we hold about you, or request that we delete it, by emailing emarketingsolutionsllc1@gmail.com. We will respond within a reasonable period and will confirm once your request has been completed.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the last-updated date below.